Customer profiles
Simplify and streamline F&I sales with MenuMetric's digital interview tool. Profile aids in assessing customer needs and wants before they reach the finance office.
Unlimited questions
Choose from MenuMetric's library of pre-written questions or request to have your own custom questions added.
Unlimited templates
Build custom templates of questions for every scenario you encounter. You control the questions and the order so you can gather the appropriate information from each customer.
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FAQs
Read our expansive FAQs to see if what you're looking for has already been answered.
Profile templates have a pool of pre-written questions that have been set for you to use. They are strategically aimed at info that helps put together a comprehensive F&I menu. If you have ideas and questions you’d like to use in Profile, we’d love to hear them! Contact your MenuMetric sales rep to get your question submitted for review by our team. We want your input, always.
Yes! Profile can be sent via text or email for the customer to complete from home before arriving for their appointment with you. This is a great way to get the info you need to put together a menu that speaks to them.
MenuMetric's Pro Package. Reach out to the MenuMetric Sales team to upgrade! 516-778-6368 ext 1
Your F&I offerings offer substantial value, yet customers may not fully appreciate it. To genuinely persuade your customers to embrace your products, rather than simply presenting them with a list of features and functions, you must gain a deep understanding of what their needs are. Great insight is obtained by engaging with your customers and posing thoughtful, personalized questions.